Customer Service Executive (Mandarin Speaking)
JOB CODE: C12
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Candidate must possess at least SPM/ Diploma/Degree in any field
At least 1-2 years of related work experience
Fresh graduates are welcome to apply
Willing to work on weekend/ public holiday (5 days/week), normal working hour
Salary: Commensurate with experience
Our client is a global shared service center with more than 800 employees that provide excellent services, located at Klang Valley which is accessible via pu