Customer Service Executive (Mandarin Speaking)

Job Description:

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.

• Opens customer accounts by recording account information.

• Maintains customer records by updating account information.

• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Job Requirements:

• Candidate must possess at least SPM/ Diploma/Degree in any field

• At least 1-2 years of related work experience

• Fresh graduates are welcome to apply

• Willing to work on weekend/ public holiday (5 days/week), normal working hour

Salary: Commensurate with experience

COMPANY OVERVIEW

Our client is a global shared service center with more than 800 employees that provide excellent services, located at Klang Valley which is accessible via public transport.